Privacy Policy
NeighborWell Direct Primary Care
Effective Date: November 4, 2026
At NeighborWell Direct Primary Care, we respect your privacy and are committed to handling your personal information responsibly.
This Privacy Policy explains how information is collected, used, and shared when you visit our website, neighborwelldpc.com, or contact us through our online forms.
NeighborWell Direct Primary Care is operated by Doctoring Communities LLC.
1. Information We Collect
When you use our website, we may collect information you voluntarily provide, including:
Your name
Email address
Phone number
Information submitted through our contact form
Other information you choose to share with us
Our website and its service providers may also automatically collect certain technical information, including your IP address, browser type, device information, and website activity.
2. How We Use Your Information
We may use information collected through our website to:
Respond to your questions and inquiries
Provide information about NeighborWell and its services
Communicate about membership opportunities when requested
Maintain and improve our website
Protect against spam, misuse, and security threats
Comply with applicable legal obligations
We may send practice news or promotional communications if you separately choose to receive them.
3. Website Forms and Medical Information
Our website contact form is intended for general questions about NeighborWell, including membership, pricing, and our approach to care.
Please do not submit medical questions, symptoms, medical history, or other sensitive health information through the general website contact form.
Submitting an inquiry does not establish a physician-patient relationship.
Patients who have established care with NeighborWell will receive instructions for accessing appropriate secure communication channels.
4. Cookies and Website Analytics
Our website is hosted by Squarespace, which uses cookies and similar technologies to support website functionality and may collect information about visitor activity.
We may use website analytics to understand how visitors interact with our website and improve the experience.
You can manage certain cookies through your browser settings and any cookie preferences made available on our website.
5. Sharing Information With Service Providers
We may share information with trusted technology and service providers when necessary to operate our website, deliver communications, manage inquiries, and maintain security.
These providers may include Squarespace, email service providers, and website security services.
Information may also be disclosed when required by law or when necessary to protect legal rights and security.
6. Information Security and Retention
We take reasonable steps to protect information collected through our website against unauthorized access, misuse, or disclosure.
However, no method of transmitting or storing information electronically is completely secure.
We retain information for legitimate business and operational purposes, subject to applicable legal requirements and service-provider practices.
7. Patient Health Information
This website Privacy Policy is separate from NeighborWell's HIPAA Notice of Privacy Practices.
The collection, use, disclosure, and protection of patients' protected health information in connection with clinical care are addressed in our Notice of Privacy Practices and applicable law.
8. External Websites and Services
Our website may contain links to third-party websites or platforms, including our patient membership and communication services.
These services may have their own privacy policies and security practices. We encourage visitors to review those policies when using external services.
9. Your Privacy Questions and Requests
If you have questions about this policy or wish to request access to, correction of, or deletion of information you submitted through our website, please contact us.
We will review requests in accordance with applicable law and any relevant recordkeeping obligations.
10. Changes to This Policy
We may update this Privacy Policy to reflect changes in our website, services, technology, or applicable legal requirements.
Updates will be posted on this page with a revised effective date.
11. Contact Information
NeighborWell Direct Primary Care
A Doctoring Communities Practice
7404 Executive Place, Suite 101
Lanham, Maryland 20706
Email: info@neighborwelldpc.com
Phone: (301) 965-1112
Website: neighborwelldpc.com