UNDERSTANDING DIRECT PRIMARY CARE
Primary care, made simpler. A different way to experience primary care.
A straightforward, membership-based approach to healthcare that puts your relationship with your doctor at the center. Personalized primary care with more time, easier access, and ongoing support.
Subscription-Based Membership
One predictable monthly fee for included primary care. No insurance required to join, and no copays or deductibles for included services. One monthly fee. No insurance required, copays, or deductibles for included care.
Direct Access to Your Doctor
More time for in-person and virtual visits, easier appointment access, and responsive communication by phone, text, email, or patient portal. More time with your doctor, convenient visits, and responsive communication.
Preventive & Chronic Care
Whole-family primary care focused on prevention, chronic conditions, and lifestyle medicine, with access to lower-cost cash options. Whole-family care focused on prevention, chronic conditions, and lifestyle medicine.
Membership is not health insurance. Labs, imaging, medications, and other services outside the membership may involve separate charges.
DPC + HEALTH INSURANCE
DPC membership and health insurance work together.
NeighborWell membership is not health insurance. Coverage still matters for services outside your membership.
Your DPC Membership
Personalized primary care, prevention, and ongoing support through NeighborWell.
Your Health Insurance
Coverage for eligible hospital, specialist, emergency, and other services, subject to your plan.
THE DIFFERENCE AT A GLANCE
NeighborWell DPC vs. Traditional Care NeighborWell DPC vs. Traditional Healthcare
A clear look at how relationship-centered membership care compares with a typical insurance-based approach.
| Care experience |
NeighborWell DPC
Membership-based primary care
|
Traditional Care
Common insurance-based approach
|
|---|---|---|
| Membership fee | ✓ One predictable monthly fee for included primary care | – Visit-based billing and insurance cost-sharing may apply |
| Access to care | ✓ Direct access to your NeighborWell care team | – Access and communication options vary by practice |
| Appointment availability | ✓ Designed for convenient scheduling and timely visits | – Appointment availability depends on the practice |
| Wait times | ✓ Scheduling designed to reduce delays; timing varies | – Waiting times vary with demand and scheduling |
| Time with physician | ✓ Longer, more meaningful and unhurried visits | – Visit lengths vary by clinician and practice |
| Communication | ✓ Phone, text, email and patient-portal communication | – Communication channels vary by practice |
| Preventive care | ✓ Strong focus on prevention, lifestyle and continuity | – Preventive care is offered; approach and follow-up vary |
| Labs & imaging | ✓ Access to lower-cost cash options; billed separately | – Pricing depends on test, provider and insurance benefits |
| Medications | ✓ Access to lower-cost options where available; separate charges | – Pharmacy prices and copays depend on coverage and medication |
| Billing clarity | ✓ Clear monthly fee for included care; outside costs disclosed | – Copays, deductibles and billed services may vary |
See the Side-by-Side Comparison
Membership & fees
Predictable monthly fee; no copays for included care.
Visit costs, copays and deductibles may apply.
Access & appointments
Direct care-team access and convenient scheduling.
Access and availability vary by practice.
Time with your doctor
Longer, unhurried visits.
Visit length varies by clinician.
Communication
Phone, text, email and patient portal.
Channels vary by practice.
Prevention & ongoing care
Focus on lifestyle, prevention and continuity.
Also offered; follow-up varies.
Labs, imaging & medications
Lower-cost cash options may be available; extra fees.
Costs depend on service, provider and coverage.
Illustrative comparison only. Availability and costs vary. NeighborWell membership is not health insurance; separate charges may apply. See your membership agreement.
Illustrative comparison only. Traditional practices and insurance plans vary. Appointment timing, specific services and savings are not guaranteed. NeighborWell membership is not health insurance; the membership agreement governs included care and separate fees.
HAVE QUESTIONS?
Good questions. Clear answers.
A few essentials to know before choosing a NeighborWell membership.
Do I need insurance to join NeighborWell?
No. Insurance is not required to become a NeighborWell DPC member. Your membership is not health insurance, however, so coverage remains important for services such as hospital, specialist, and emergency care.
Does my monthly membership cover everything?
Your monthly fee covers the primary care services included in your membership agreement, without copays or deductibles for those services. Outside labs, imaging, medications, supplies, and certain other services may involve separate charges.
How can I connect with my doctor?
NeighborWell emphasizes longer in-person and virtual visits along with responsive communication by phone, text, email, and patient portal, according to practice availability and policies.
Want to discuss your situation? Contact NeighborWell.
Ready for a simpler way to experience primary care?
Explore NeighborWell membership options and find the right fit for you or your family.
EXPLORE MEMBERSHIP & PRICING